Privacy Policy

At Hirany (a brand under LAVALIERE INC), we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with us through our website, services, and communications.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal details you provide when creating an account, making a purchase, or contacting us (e.g., name, email, phone number, billing/shipping address, and payment details).
Information about others (e.g., gift recipient details) if you provide it for order fulfillment.
Device and technical data such as IP address, browser type, settings, and device identifiers.
Usage data collected via cookies, log files, and analytics tools (e.g., pages visited, products viewed, shopping cart activity).

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Communicate with you about your account, purchases, or customer service requests.
Personalize your shopping experience and recommend products you may like.
Send you service updates, security alerts, and (with your consent) marketing communications.
Improve our website, services, and customer support.
Prevent fraud, ensure security, and comply with legal obligations.

3. Sharing of Information

We only share your information when necessary, including with:

Service providers (e.g., shipping companies, payment processors, email services) who help us fulfill orders and run our business.
Marketing partners or brand ambassadors for promotions or commission tracking (where applicable).
Legal authorities if required by law, court order, or to protect our rights and customers.
Business transfers, in the event of a merger, sale, or restructuring of Hirany.

We do not sell your personal information.

4. Data Retention & Storage

We keep your personal information only as long as necessary to fulfill the purposes outlined here or as required by law.
Some information may be stored longer for legal, security, or accounting obligations.
Data may be processed and stored in Canada or in other jurisdictions where our service providers operate.

5. Your Rights

Depending on where you live, you may have rights such as:

Accessing or correcting your personal information.
Requesting deletion of your data (subject to legal or contractual limits).
Restricting or objecting to certain uses of your data, including marketing.
Withdrawing consent where consent is the legal basis of processing.

If you wish to exercise these rights, contact us at contact@hirany.com.

6. Children’s Privacy

Our services are not directed at children under 13 (or under 16 in the EU/EEA and 18 in the UK). We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it immediately.

7. Protecting Your Information

We use industry-standard safeguards (like SSL encryption for payments) to protect your personal information. However, no online system is 100% secure, so please take care when sharing information online.

8. Cookies & Tracking

We use cookies, pixel tags, and similar technologies to:

Store preferences and improve site performance.
Track shopping cart activity and order processing.
Provide analytics and marketing insights.

You can adjust cookie settings in your browser, but some features of our website may not work properly without them.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

10. Your Choices

Marketing Emails: You can unsubscribe anytime using the link in our emails.
Account Info: You may update, correct, or delete your account by logging into your profile or contacting us at contact@hirany.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Effective Date.” Continued use of our services means you accept the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@hirany.com